Careers with SMC³

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Who is SMC³?

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Want to know more about SMC³ data and technology solutions?

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Do you have what it takes to be part of our winning team? SMC³ is the data and solutions leader in the less-than-truckload (LTL) freight industry and has been for eight decades. As the knowledge-hub for LTL, we seek out the best and brightest talent to build on our niche expertise, operational excellence and thought leadership across the supply chain.

From software development and technical support to business analysis and world-class sales, the opportunities to grow with SMC³ are many. Talent at SMC³ is recognized, strengthened and rewarded through:

  • Competitive salary and benefits package, including matching 401k
  • Continuing education and training to stay at the peak of your profession
  • Company events and activities that build community and create a positive workplace
  • Corporate Quality Initiative that recognizes employee contributions to stronger work processes that deliver bottom line impact

SMC³ is an equal opportunity employer.

Check Out these Current Opportunities to Grow with Us

ATL Openings in south Atlanta office (Peachtree City, Georgia)

Systems Engineer

Position Summary
    This position is for a highly motivated individual to join a specialized team to manage and maintain our production applications and infrastructure. This would include, but not be limited to, rolling out new/updated applications, and monitoring applications in the production environment. The ideal candidate will also be responsible for implementing new strategies to support monitoring and maintenance of current production environment.
Essential Functions
    Note: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
  • Be part of production support team/perform “live production support”
  • On call support for production applications
  • Diagnose and resolve production issues
  • Configure internal and external monitoring applications
  • Release management on several platforms (test and production)
  • Troubleshoot issues with builds, profiling, and compiler tools
  • Deployment of major and minor updates of applications and infrastructure to production systems
  • Works well independently to help bring solutions to problems
Qualifications
  • Bachelor’s Degree in Computer Science or related field (or equivalent combination of education and experience)
  • 2+ years of experience
  • Linux operating system
  • Server/application monitoring tools (ManageEngine, Dotcom-Monitor)
  • Good understanding of databases and SQL
  • Configuring/tuning Apache HTTPD and Tomcat
  • Large-scale system deployment support
  • Experience with any of the following is a plus: SoapUI, Java, JUnit framework, Apache Ant, Maven, Nexus, continuous integration (Jenkins, Hudson, Cruise Control, Cargo)
Skills
  • Accuracy
  • Dependability
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Adaptability
  • Click here to submit resume

Sr. Mule Solution Developer

Position Summary
    We are looking for a passionate developer to join our agile team to design, implement and deliver innovative solutions using Mule, Mongo, Java and ActiveMQ for the transportation industry.
Essential Functions
  • Provide expert guidance in developing and implementing solutions using the Mule ESB platform
  • Provide guidance in designing high volume messaging systems with ActiveMQ
  • Proficient in designing and developing solutions using Mongo DB
  • Collaborate with the team to create functional design specifications and test plans
  • Proficient in developing code using Mule and Java best practices
  • Contribute in implementing test plans using ReadyAPI, Junit and Munit
  • Assist the team in triage of production issues
  • Contribute as an agile team member in various roles from development, data, support and testing
Qualifications
  • Bachelor’s degree in Computer Science or equivalent experience
  • 6+ years experience working on Java projects
  • 4+ years experience working on Service-oriented architecture
  • 2+ years experience working with ESB technologies
  • Mule Certified Developer preferred
  • Mule Certified Architect preferred
  • Demonstrated experience with Mule ESB including advanced Mule Flow Design, Mule Transactions, Rollback Strategy, Mule Expression Language and RAML
  • Exposure to Mule Enterprise Connectors, JMS Batch Processing and JMS Transactions highly desirable
  • Demonstrated experience with building solutions using Mongo
  • Exposure to Mongo administration activities such as Mongostat, Compass and Sharding is highly desirable
  • Demonstrated experience with ActiveMQ with exposure to JMS Delay Messaging is highly desirable
  • Knowledge of Agile Methodologies a plus
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Detail oriented
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume

DevOps Technician- Entry Level

Position Summary
    SMC3, the leading provider of data and technological solutions to the LTL portion of the transportation industry, is looking for a highly motivated technician (entry level) to join our expanding DevOps team. In this role, you will work closely with our Agile teams to deploy, monitor and troubleshoot problems in our dev, test and production environments while continually looking for ways to automate and streamline the processes. We strive for 100% uptime and are looking for someone who has the desire and ability to help us achieve that goal.
Essential Functions
  • Use various tools to monitor the health of all systems.
  • Deploy infrastructure updates.
  • Configure, monitor and troubleshoot nightly builds to test systems.
  • Deploy application updates to production systems.
  • Troubleshoot and resolve issues in both test and production systems.
  • Respond reliably to on-call issues as needed.
Qualifications
    Required Qualifications:
  • Bachelor’s Degree in Computer Science or related field (or equivalent combination of education and experience).
  • Be an excellent problem solver, and willing to roll up your sleeves to tackle any issue thrown your way.
  • Be an integral part of a small DevOps team.
  • Be able to be on-call 24×7 at least one week per month.
  • Optional Qualifications:
  • Linux
  • Apache HTTPD
  • Apache Tomcat
  • MySQL
  • Experience with server/application monitoring tools.
  • A working understanding of code and script.
  • Experience with any of the following is a plus: SoapUI/ReadyAPI, Java, Maven, Nexus, Continuous Integration (Jenkins, Hudson, Cruise Control, Cargo), Mule, MongoDB
Skills

Director, LTL and TL Cost Info Systems Sales

Position Summary
  • Develops new business and manages existing accounts for SMC³’s Cost Information System (CIS) program to meet or exceed SMC3 strategic direction and revenue goals.
  • The Sales Director is responsible for developing and executing a strategic plan to achieve sales targets and to expand the customer base. Sales Director duties include building and maintaining strong customer relationships and understanding market trends.
  • This position involves close interaction with sales leads, product architects, internal cross-functional management team members, and key customers.
  • Partners with current and potential customers to understand their business needs and objectives and acts as a liaison between Sales and Product Development. Extends the product by gathering requirements from prospects, evaluators and customers, identifying market requirements and working with business analysts to create requirement documents and product roadmaps.
  • Proactively seeks and educates prospective customers in the supply chain, financial, transportation, IT implementation and logistics industries on all SMC³ products and services and how they add strategic value to the product offerings and/or Services of these organizations.
Essential Functions
  • Generate company revenue from sales calls with new and existing customers by marketing and understanding the LTL and TL market place from both an operational and technology perspective.
  • Assumes lead role in identifying opportunities for new sales.
  • Prepare and deliver customer and senior executive presentations.
  • Negotiates and prepares pricing, licensing agreements and contracts for customers who use CIS software solutions and SMC³ products.
  • Works with internal resources to identify, develop and train current and potential customers on the CIS product and all other SMC³ products.
  • Must establish, grow and maintain good customer relationships by calling on customers in their offices and by working with accounts at industry meetings, tradeshows and Product User Group meetings.
  • Responsible for management of daily business relationship of CIS Program including problem solving and sales issues.
  • Works with business analysts, Marketing and other key team members to create product positioning and provide content for sales and marketing materials to support commercial efforts.
  • Keep leadership team informed of issues that may impact strategic business objectives, relationships and related concerns.
  • Holds regular update meetings with key internal interest groups (sales, business analyst, marketing, and product support/implementation and product development) to discuss business trends, review SMC³ company initiatives, improve sales and support processes including tech, customer and integration services.
  • Works closely with Marketing and Sales team to develop and implement cooperative marketing and sales opportunities to build business through both LTL and TL sales channels.
  • Maintains excellent working relationship with SMC3 Sale team.
  • This position requires extensive travel including travel to and from Canada.
  • Performs other related duties as required.
Qualifications
  • Experience in logistics and supply chain with an emphasis on operations, cost systems, technical process evaluation, business strategy and relationship management. Experience with technical sales would be a plus.
  • Undergraduate business or technical degree, MBA preferred.
  • Knowledge of contracts and business analysis practices and processes.
  • Professional selling, negotiating and presentation skills.
  • Ability to speak about and present a clear understanding of technical and business processes at the highest levels of product development.
  • Working knowledge of technical documentation and integration workflow.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Handle sensitive matters on a confidential basis.
  • Strategic and creative thinking.
  • Highly technical verbal skills and understanding of industry trends and best practices.
  • Skills in Microsoft Office Tools.
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Attention to Detail
  • Planning/Organization
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume

Director, Product Strategy

Position Summary
    This position requires a high performing planning professional to play a critical role in shaping the future of SMC³ by providing deep market understanding, developing and executing strategic initiatives, innovating business models and plans, and improving product operations. The Director of Product Strategy will lead a team responsible for planning and coordination within four key areas: Market and Competitive Analysis; Product Strategy; Product Management; and Product Investment Plan.
Essential Functions
    Market and Competitive Analysis
  • Identify and define strategic challenges facing SMC³ and create a response plan
  • Leverage the organization to develop detailed strategic options to address potential opportunities and challenges
  • Responsible for managing and providing competitive intelligence impacting a broad customer base and array of product offerings
  • Assist in the formulation and drive a well-defined product marketing strategy that enhances customer loyalty and business development
  • Lead competitive assessments, competitor / customer profiles, market assessments, and strategic planning efforts
  • Drive discussions with executive–level leadership and lead the operationalization of the analytical outputs
  • Lead complex market research efforts with an aim of supporting executive–level decisions
  • Product Strategy
  • Lead development of the product strategy and own it
  • Ensure strategy aligns with company vision and core values
  • Direct development and maintain product roadmaps
  • Communicate company strategy for core products
  • Evaluate innovation concepts
  • Product Management
  • Drive all aspects of product offerings including features, pricing, positioning and profitability
  • Lead adaptation or creation of a Product Management methodology that is adaptive and suitable in an Agile development environment
  • Lead development and oversee business plans for new products
  • Communicate solution strategies and financial impact to senior management and key internal stakeholders to obtain buy-in
  • Product Investment Plan
  • Facilitate the execution of the strategy and product roadmap
  • Manage the product investment plan in support of the product strategy
  • Monitor the execution of the solution strategies
  • Ensure resource allocation priorities are aligned with the Product Strategy
  • Facilitate the trade-offs necessary to find the set of features that delivers the highest value to the greatest number of stakeholders
Qualifications
  • Bachelor's degree in Marketing, Business Administration, Technology Management or directly related experience required
  • 7+ years product management, marketing strategy, sales or business development roles, preferably in the supply chain technology, third-party logistics or related industries
  • Demonstration of successful leadership within a matrix organization
  • Leadership experience setting and managing product investment priorities in a collaborative environment, defining product roadmaps, and developing sound business plans, ideally in a software or technology business
  • Effective at evaluating, recommending and working with outside technology partners and alliances to achieve company strategies
  • Strategic minded, and adept at keeping the organization focused on its longer term strategic goals amidst a wide range of tactical activities
  • Excellent communication skills - verbal, written and presentations. Adept at making the complex easy to understand
  • Ability to travel as necessary
Skills
  • Interpersonal Skills
  • Oral/ Written Communications
  • Planning/Organization
  • Confidentiality
  • Collaborative
  • Flexible
  • Dependability
  • Click here to submit resume

Sales Support Specialist

Position Summary
    Works directly with the Sales Associate in a variety of functions including sales-analysis, contracts and administrative support. Handles daily emails, calls, management of projects, customers, new business opportunities, order entry, filing, account maintenance, data entry and other activities required to support the sales and service needs of the SMC³ customer and prospect.
Essential Functions
  • Inside sales activities and other customer facing responsibilities as directed by sales management
  • Responsible for coordinating post sale projects and activities on a daily basis
  • Responsible for contracts, agreements and licensing including development, renewal, tracking and maintenance
  • Takes and manages orders for all products and services
  • Responsible for customer issues, problems and opportunities directly or in collaboration with other areas of SMC³
  • Handles administrative and routine tasks required to provide a consistent and quality experience for customers
  • Maintains customer and competitive files and electronic records for all customers
  • Participates in customer functions including customer visit to SMC³ office, visit to customers, trade shows and other function which result in occasional and limited travel
  • Engage resources and guidance from operations and Sales Associate and Director of Sales in order to deliver the best customer solution
  • Performs other related duties as required and assigned by the Sales Associate and Director of Sales
Qualifications
  • College degree desirable or equivalent work experience
  • Knowledge of Contract Administration
  • Experience in phone sales and administration
  • PC skills, Word, Excel, ppt, typing
  • Detail oriented
  • Communication skills
  • Problem solving and analysis skills
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume

Microsoft CRM Developer

Position Summary
    As an Enterprise Systems Specialist, this position requires the candidate to have an applied understanding of multiple technologies and skills in this role. This position involves working closely with internal customers to partner and educate them to support long and short term Enterprise Systems objectives and goals.
Essential Functions
    Note: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
  • Responsible for management of access to Enterprise Systems including users, profiles, and roles.
  • Answer inquiries and provide support and problem resolution for Enterprise Systems Applications. Able to determine quickest methods of resolution to problems and recommends/takes appropriate actions.
  • Develop training materials and procedures, and/or train new users to help promote use of Enterprise System Applications.
  • Create and maintain page layouts, workflow and validation rules, event triggers, email alerts, record types, and workflow processes, etc.
  • Maintain data quality by identifying, and assisting with cleansing and updating inaccurate data.
  • Able to troubleshoot procedures, integrations, processes, workflows and examine elements to determine specific problem area(s).
  • Develop new reports based on changing metrics and update reporting/success dashboards as needed.
Qualifications
  • 3+ years’ experience working with Microsoft Dynamics technologies preferred
  • 2+ years’ experience working with ANSI SQL Database technology is required
  • 2+ years’ experience working on C# projects preferred
  • Experience with Visual Studio, SSMS, SVN, C#.NET, and JS preferred
  • Experience with integrations of disparate systems preferred
  • Proficient in Microsoft Excel
  • Proficient in both written and conversational English.
  • Knowledge of Accounting Basics / Financial Reporting is a plus
  • Knowledge of Enterprise Systems (GP/CRM/SharePoint) is a plus
Skills
  • Able to embrace new technology, applications and solutions
  • Interpersonal Skills
  • Self-Starter
  • Oral and Written Communications
  • Detail Oriented
  • Problem Solver
  • Click here to submit resume

PT Building Services Technician

Position Summary
    The primary responsibility for this part-time position is to complete special projects for both SMC³ buildings. This includes building, building grounds and some general maintenance work. This position will also be back up to full-time Building Services Technician in their absences.
Essential Functions
  • Pressure wash sidewalks and building surfaces as needed
  • Painting
  • Stripping of floors and waxing, buffing
  • Steam cleaning carpets
  • Perform sheetrock patching as needed
  • Electrical work performed under general supervision, i.e., 110 volt work
  • Additional special projects as instructed by Building Facilities Supervisor
  • Back up duties for FT Building Services Technicians:
  • Removing all trash from building
  • General cleaning of offices and restrooms, including cleaning inside windows, etc.
  • Sweeping, mopping, dusting, and vacuuming of all areas
  • Removing trash and debris from building grounds between landscaping services visits
  • Change light bulbs as needed
  • Moving and set-up of furniture
  • Making trips to post office as assigned
  • Fueling company autos
  • Cleaning, washing, and waxing of company autos (interior and exterior)
  • Perform general and touch-up painting as needed
  • Perform other duties as assigned
Qualifications
  • High School Diploma, GED or comparable education
  • Minimum One (1) year maintenance work required
  • Knowledge of basic plumbing and electrical skills
  • Ability to operate various machinery equipment used for maintenance: Power tools, hand tools, drill, carpet machine, floor buffer, etc.
Skills

Sales Support Analyst

Position Summary
    Works directly with the sales team in a variety of functions including account management, sales-analysis, contracts and administrative support. Proactively handles management of projects, new business opportunities, order entry, account maintenance, data entry and other activities required to support the sales and service needs of SMC³ prospects, customers and alliance partners. In addition, works with the sales leadership team to position the value of SMC3 products and integrate product offerings within software developers, alliances and customers. Works collaboratively with other areas (marketing, development, integration services, etc.) to meet the needs of customers, software developers and alliances.
      Essential Functions
      • Inside sales activities and other alliance / customer facing responsibilities as directed by sales management.
      • Responsible for coordinating and managing pre and post-sale /development projects and activities on a daily basis.
      • Responsible for contracts, agreements and licensing including development, renewal, tracking and maintenance.
      • Responsible for handling issues, problems and opportunities directly or in collaboration with other areas of SMC³ to expeditiously resolve inquiries.
      • Proactively works with the sales team and takes a leadership role to keep alliances, customers and sales informed of technology enhancements, upgrades, new products, and problem resolution.
      • Collaboratively assists in educating, transitioning and licensing customers to appropriate value-added product offerings.
      • Maintains current technology information along with product versioning, integrations, etc. within database.
      • Takes, enters and manages orders for all products and services.
      • Engage resources and guidance from operations and sales in order to deliver the best solutions and customer experience.
      • Handles administrative and routine tasks required to provide a consistent and quality experience for all customers and alliances.
      • Participates in customer functions including customer visits to SMC³ office, visits to customers, tradeshow preparation/tradeshows and other functions, which result in occasional and limited travel.
      • Performs other related duties as required and assigned by the Director, Alliance Partner Development.
      Qualifications
      • College degree preferred or equivalent work experience
      • Knowledge of Contract Administration
      • Robust problem solving and analytical skills and the ability to handle multiple projects and tasks simultaneously
      • Experience in phone sales and administration
      • Excellent verbal and written communication skills and superior listening skills
      • Strong Microsoft Office experience including Word, Excel and PowerPoint
      • Detail oriented and have excellent organizational and follow-up skills
      • Experience with a CRM system
      Skills
      • Self-Initiative and Proactive
      • Problem Solving
      • Interpersonal Skills
      • Teamwork and Collaboration
      • Verbal/Written Communications
      • Planning/Organization
      • Accuracy
      • Adaptability/Flexible
      • Dependability
      • Click here to submit resume
LOU Openings in Louisville, Kentucky

Sr. Mule Solution Developer

Position Summary
    We are looking for a passionate developer to join our agile team to design, implement and deliver innovative solutions using Mule, Mongo, Java and ActiveMQ for the transportation industry.
Essential Functions
  • Provide expert guidance in developing and implementing solutions using the Mule ESB platform
  • Provide guidance in designing high volume messaging systems with ActiveMQ
  • Proficient in designing and developing solutions using Mongo DB
  • Collaborate with the team to create functional design specifications and test plans
  • Proficient in developing code using Mule and Java best practices
  • Contribute in implementing test plans using ReadyAPI, Junit and Munit
  • Assist the team in triage of production issues
  • Contribute as an agile team member in various roles from development, data, support and testing
Qualifications
  • Bachelor’s degree in Computer Science or equivalent experience
  • 6+ years experience working on Java projects
  • 4+ years experience working on Service-oriented architecture
  • 2+ years experience working with ESB technologies
  • Mule Certified Developer preferred
  • Mule Certified Architect preferred
  • Demonstrated experience with Mule ESB including advanced Mule Flow Design, Mule Transactions, Rollback Strategy, Mule Expression Language and RAML
  • Exposure to Mule Enterprise Connectors, JMS Batch Processing and JMS Transactions highly desirable
  • Demonstrated experience with building solutions using Mongo
  • Exposure to Mongo administration activities such as Mongostat, Compass and Sharding is highly desirable
  • Demonstrated experience with ActiveMQ with exposure to JMS Delay Messaging is highly desirable
  • Knowledge of Agile Methodologies a plus
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Detail oriented
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume

Application Java Developer

Position Summary
    Position is for full life-cycle application development ranging from requirements analysis to deployment. Participate in design decisions and help develop the company’s core software assets. Applicant will be required to become MuleSoft certified.
Essential Functions
    Note: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
  • Under some supervision and direction, follows programming specifications to perform a variety of programming assignments requiring knowledge of established procedures.
  • Completes tasks without assistance.
  • Evaluates interrelationships between programs.
  • Considers and presents alternatives.
  • May lead small to basic intermediate projects.
  • Analyzes performance of programs and takes action to correct deficiencies based on consultation with users and approval of supervisor.
  • Provides support and problem resolution for computer applications. Determines quickest methods of resolutions to problems and recommends/takes action. Performs troubleshooting procedures to identify problems and/or examine existing programming elements to determine specific problem area(s).
  • Confers with supervisor to discuss work processes, plans and/or actions to be taken. Receives instructions, explanations and prioritization information.
  • Confers with users to gain understanding of needed changes or modifications of existing programs. Determines system requirements regarding input, output and processing needs.
  • Presents to line management and staff.
  • Analyzes system requirements in order to design new software or design changes/enhancements to existing software with consideration to internal/external data structures, hardware/software requirements, file structures, process logic and integration.
  • Designs logic flow, input and output processes and integration processes.
  • Provides documentation and backup of the systems.
  • Assists in estimating time and cost of new systems to develop quotes for customers.
  • Tests and documents modifications and writes operational instructions.
  • Assists in writing and proofing software manuals.
  • Assists Sales and Technical Support with software questions and implementation of software products.
  • Demonstrates basic skills and knowledge of position.
  • Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
  • Performs administrative tasks in a timely and professional manner.
  • Provides training on software if needed.
  • Performs other duties as assigned.
Qualifications
  • Bachelor’s Degree in Computer Science or related field
  • 5+ years’ experience working on Java projects
  • 3+ years’ experience with Service-oriented architecture
  • Experience with deploying and consuming web services
  • Experience with Java Performance tuning
  • Project Experience with Eclipse, SVN, Spring Framework, Maven and Junit
  • Experience working with back end databases
  • Experience with automated build and release frameworks a plus
  • Understanding of Supply Chain and logistics concepts is a plus
  • Knowledge of Agile Methodologies a plus
Skills
  • Detail Oriented
  • Self-started
  • Proficient communication in both written and conversational English
  • Ability to work in a dynamic fast paced environment with multiple priorities and projects
  • Ability to exist to a rapidly changing environment
  • Analytical and problem solving skills
  • Collaborative mindset
  • Click here to submit resume