Careers with SMC³

Join an Industry Leader with Proven Staying Power

 

Who is SMC³?

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Want to know more about SMC³ data and technology solutions?

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Do you have what it takes to be part of our winning team? SMC³ is the data and solutions leader in the less-than-truckload (LTL) freight industry and has been for eight decades. As the knowledge-hub for LTL, we seek out the best and brightest talent to build on our niche expertise, operational excellence and thought leadership across the supply chain.

From software development and technical support to business analysis and world-class sales, the opportunities to grow with SMC³ are many. Talent at SMC³ is recognized, strengthened and rewarded through:

  • Competitive salary and benefits package, including matching 401k
  • Continuing education and training to stay at the peak of your profession
  • Company events and activities that build community and create a positive workplace
  • Corporate Quality Initiative that recognizes employee contributions to stronger work processes that deliver bottom line impact

SMC³ is an equal opportunity employer.

Check Out these Current Opportunities to Grow with Us

ATL Openings in south Atlanta office (Peachtree City, Georgia)

Systems Engineer

Position Summary
    This position is for a highly motivated individual to join a specialized team to manage and maintain our production applications and infrastructure. This would include, but not be limited to, rolling out new/updated applications, and monitoring applications in the production environment. The ideal candidate will also be responsible for implementing new strategies to support monitoring and maintenance of current production environment.
Essential Functions
    Note: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
  • Be part of production support team/perform “live production support”
  • On call support for production applications
  • Diagnose and resolve production issues
  • Configure internal and external monitoring applications
  • Release management on several platforms (test and production)
  • Troubleshoot issues with builds, profiling, and compiler tools
  • Deployment of major and minor updates of applications and infrastructure to production systems
  • Works well independently to help bring solutions to problems
Qualifications
  • Bachelor’s Degree in Computer Science or related field (or equivalent combination of education and experience)
  • 2+ years of experience
  • Linux operating system
  • Server/application monitoring tools (ManageEngine, Dotcom-Monitor)
  • Good understanding of databases and SQL
  • Configuring/tuning Apache HTTPD and Tomcat
  • Large-scale system deployment support
  • Experience with any of the following is a plus: SoapUI, Java, JUnit framework, Apache Ant, Maven, Nexus, continuous integration (Jenkins, Hudson, Cruise Control, Cargo)
Skills
  • Accuracy
  • Dependability
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Adaptability
  • Click here to submit resume

Technical Support Analyst

Position Summary
    The Technical Support Analyst is responsible for troubleshooting and resolving technical issues on a wide variety of installed software and SOA systems. They need to be detail-oriented, organized, and able to manage time effectively in a fast paced challenging environment. The ideal candidate will have exceptional communication skills, experience working in the transportation software industry supporting clients using installed and Service Oriented Architecture applications, excellent prioritization skills, and attention to detail with a strong drive for success.
Essential Functions
    Note: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
  • Resolve technical issues via phone, email, and remote access for customers and internal staff on a wide variety of installed software and SOA systems
  • Fully document all case interactions and create documentation including Knowledge Base articles and other supporting material
  • Accurately document all customer contacts, resolution steps, and customer feedback in order to enhance SMC3 products and services
  • Promote knowledge transfer to influence positive change and strengthen the team's performance
  • Maintain a strong working knowledge of SMC3 products and services
  • Take ownership of all customer interactions and utilize appropriate timely follow-through
  • Responsible for daily schedule adherence, remaining available to assist customers and maintaining quality
  • Continuously increase technical aptitude and develop customer service skills to improve the quality of the customer experience
  • Act as product technical liaison between development and sales teams
  • Stay abreast of the latest technology trends
Qualifications
  • Associate’s Degree or equivalent 2+ years relevant experience
  • Basic knowledge of operating systems, networking connectivity , SoapUI, and web services
  • Previous experience with customer service or support role with direct end user contact or support
  • Strong verbal and written communication skills
  • Ability to actively listen and comprehend complex technical issues
  • Apply individual discretion to ensure outcomes of customer satisfaction
  • Understands the fundamentals of the Transportation Industry
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume.

Building Services Tech- 2nd Shift

Position Summary
    The primary responsibility for this position is for the general cleaning of offices and restrooms for the assigned areas in the SMC³ buildings. This includes removing of trash, sweeping, mopping, dusting, vacuuming, cleaning basins and toilets, buffing the floors and cleaning windows. This position will also complete special projects for both SMC³ buildings as assigned. This includes building, building grounds and some general maintenance work. This position may also assist in backing up responsibilities for other Building Services Technician in their absences as needed. 2nd shift position – hours: Monday – Friday 5:00pm – 1:30am Includes (30 minute lunch – two 15 minute break periods)
Essential Functions
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
  • Gather and empty trash.
  • Service, clean, and supply restrooms.
  • Clean and polish furniture and fixtures.
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Dust furniture, walls, machines, and equipment.
  • Steam-clean or shampoo carpets.
  • Strip, seal, finish, and polish floors.
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
  • Power wash sidewalks and walkways.
  • Replace burned out lightbulbs.
  • Notify managers concerning the need for repairs to building or equipment.
  • Requisition supplies and equipment needed for cleaning and maintenance duties.
  • Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facilities for events such as meetings and holiday displays.
Qualifications
  • High School Diploma, GED or comparable education.
  • Minimum One (1) year maintenance work required.
  • Knowledge of basic plumbing and electrical skills a plus.
  • Must be punctual, dependable and reliable.
  • Must be able to follow instructions.
  • Must be able to work independently without direct supervision.
  • Must be able to maintain confidentiality.
  • Ability to operate various equipment and/or machinery used for maintenance: Vacuum cleaner, carpet cleaner, floor buffer, power tools, hand tools, and drill, etc.
  • Must be able to lift 100 pounds.
Skills

MySQL/Java Developer

Position Summary
    As an Agile Developer for the TDWR Team, this position requires a candidate to implement stories with high business value using good techniques and practices. This position is primarily responsible for the design and implementation of database and Java structures including stored procedures, queries, and Java DAO, Service, and Controller layers to support the development efforts of a Scrum team. Some QA testing responsibilities are also shared among all team members
Essential Functions
    Note: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
  • Ensure enough information is obtained to estimate user stories
  • Design and develop code that adheres to team standards and is well designed, efficient and testable.
  • Design and develop database structures to support user stories.
  • Test deliverables against a user story’s acceptance tests.
  • Perform peer reviews.
  • Create just enough technical documentation for clear understanding.
  • Help remove technical impediments raised by the team.
  • Assist the team within any traditional waterfall realm of responsibility to ensure commitments are kept to include, but not limited to, design, coding, unit testing and deployment.
  • Work within an evolving agile development environment utilizing small teams that include developers, DBAs and QA members.
  • Learn to be a cross-functional agile team member and learn new skills, including, but not limited to, DBA or Testing best practices.
  • Analyze and maintain performance requirements.
  • Evaluate and recommend new development technologies.
Qualifications
  • 2+ years experience with MySQL 5.x or derivatives such as PerconaServer or MariaDB and/ or 2+ years experience as a Java developer is required
  • Knowledge of JSP, SQL, HTML, XML, JavaScript. AJAX and JQuery preferred
  • Knowledge of MySQL technologies like replication and engines preferred
  • Experience in Windows and Linux operating systems preferred
  • Ability to work independently and in a team environment
  • Proficient in both written and conversational English
  • Ability to work as a member of a scrum team to meet sprint goals committed to by the developer team
  • Testing experience with SoapUI, Ready!API, or Selenium WebDriver is not required but would be a great addition
  • Requires initiative to work when necessary to meet deadlines or when working on high
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Detail oriented
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume

Sr. Mule Solution Developer

Position Summary
    We are looking for a passionate developer to join our agile team to design, implement and deliver innovative solutions using Mule, Mongo, Java and ActiveMQ for the transportation industry.
Essential Functions
  • Provide expert guidance in developing and implementing solutions using the Mule ESB platform
  • Provide guidance in designing high volume messaging systems with ActiveMQ
  • Proficient in designing and developing solutions using Mongo DB
  • Collaborate with the team to create functional design specifications and test plans
  • Proficient in developing code using Mule and Java best practices
  • Contribute in implementing test plans using ReadyAPI, Junit and Munit
  • Assist the team in triage of production issues
  • Contribute as an agile team member in various roles from development, data, support and testing
Qualifications
  • Bachelor’s degree in Computer Science or equivalent experience
  • 6+ years experience working on Java projects
  • 4+ years experience working on Service-oriented architecture
  • 2+ years experience working with ESB technologies
  • Mule Certified Developer preferred
  • Mule Certified Architect preferred
  • Demonstrated experience with Mule ESB including advanced Mule Flow Design, Mule Transactions, Rollback Strategy, Mule Expression Language and RAML
  • Exposure to Mule Enterprise Connectors, JMS Batch Processing and JMS Transactions highly desirable
  • Demonstrated experience with building solutions using Mongo
  • Exposure to Mongo administration activities such as Mongostat, Compass and Sharding is highly desirable
  • Demonstrated experience with ActiveMQ with exposure to JMS Delay Messaging is highly desirable
  • Knowledge of Agile Methodologies a plus
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Detail oriented
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume
LOU Openings in Louisville, Kentucky

Sr. Mule Solution Developer

Position Summary
    We are looking for a passionate developer to join our agile team to design, implement and deliver innovative solutions using Mule, Mongo, Java and ActiveMQ for the transportation industry.
Essential Functions
  • Provide expert guidance in developing and implementing solutions using the Mule ESB platform
  • Provide guidance in designing high volume messaging systems with ActiveMQ
  • Proficient in designing and developing solutions using Mongo DB
  • Collaborate with the team to create functional design specifications and test plans
  • Proficient in developing code using Mule and Java best practices
  • Contribute in implementing test plans using ReadyAPI, Junit and Munit
  • Assist the team in triage of production issues
  • Contribute as an agile team member in various roles from development, data, support and testing
Qualifications
  • Bachelor’s degree in Computer Science or equivalent experience
  • 6+ years experience working on Java projects
  • 4+ years experience working on Service-oriented architecture
  • 2+ years experience working with ESB technologies
  • Mule Certified Developer preferred
  • Mule Certified Architect preferred
  • Demonstrated experience with Mule ESB including advanced Mule Flow Design, Mule Transactions, Rollback Strategy, Mule Expression Language and RAML
  • Exposure to Mule Enterprise Connectors, JMS Batch Processing and JMS Transactions highly desirable
  • Demonstrated experience with building solutions using Mongo
  • Exposure to Mongo administration activities such as Mongostat, Compass and Sharding is highly desirable
  • Demonstrated experience with ActiveMQ with exposure to JMS Delay Messaging is highly desirable
  • Knowledge of Agile Methodologies a plus
Skills
  • Problem Solving
  • Interpersonal Skills
  • Oral Communications
  • Written Communications
  • Planning/Organization
  • Detail oriented
  • Accuracy
  • Adaptability
  • Dependability
  • Click here to submit resume