Customer Support or Inquiries
1-800-845-8090 | Monday – Friday |
8:00 a.m. – 5:00 p.m. ET
Application Support
1-800-272-3425 | Monday – Friday |
8:00 a.m. – 5:00 p.m. ET
Before contacting Application Support browse troubleshooting FAQs by product.
Gather the following information:
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Which operating system and version are you using?
From Windows, right click My Computer and select Properties (e.g., Windows 8.1, Windows 8, Windows 7, Windows 10, Windows XP Professional) -
What is the name and version of your SMC³ application?
From the SMC³ application click Help » About -
If connecting from the Internet, which browser are you using?
From the browser menu click Help » About
