Customer Support or Inquiries
1-800-845-8090 | Monday – Friday |
 8:00 a.m. – 5:00 p.m. ET
      Application Support
1-800-272-3425 | Monday – Friday |
 8:00 a.m. – 5:00 p.m. ET
        Before contacting Application Support browse troubleshooting FAQs by product.
Gather the following information:
- 
            Which operating system and version are you using? 
 From Windows, right click My Computer and select Properties (e.g., Windows 8.1, Windows 8, Windows 7, Windows 10, Windows XP Professional)
- 
            What is the name and version of your SMC³ application? 
 From the SMC³ application click Help » About
- 
            If connecting from the Internet, which browser are you using? 
 From the browser menu click Help » About