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Customer Support or Inquiries

1-800-845-8090 | Monday – Friday
8:00 a.m. – 5:15 p.m. ET

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Technical Support

1-800-272-3425 | Monday – Friday
8:00 a.m. – 5:30 p.m. ET

Before Contacting Technical Support

Browse Troubleshooting
FAQs by Product
Gather the following information:
  • Which operating system and version are you using?From Windows, right click My Computer and select Properties (e.g., Windows 8.1, Windows 8, Windows 7, Windows 10, Windows XP Professional)
  • What is the name and version of your SMC³ application?From the SMC³ application click Help >> About
  • If connecting from the Internet, which browser are you using?From the browser menu click Help >> About

Contact SMC³

Atlanta Headquarters

653 Lexington Circle
Peachtree City, GA 30269
1-800-845-8090 toll-free
(770) 486-5800 direct
(770) 486-7649 fax

Louisville, KY

200 High Rise Drive, Suite 200
Louisville, KY 40213
1-888-342-6484 toll-free
(502) 962-0900 direct
(502) 962-0939 fax